OTT Travel

Privacy Policy

Last updated: November 13, 2025

We are OTT (Oye Trips & Travels). This summary explains how we collect, use, and protect your information when you use the OTT Android app.

What you share with us

  • Name
  • Email
  • Phone number
  • Travel preferences and details
  • Payment information

What we collect automatically

  • Device type and operating system
  • IP address
  • In-app actions and usage analytics
  • Approximate location when you share permission

How we use your data

  • Provide, manage, and personalise your bookings and account
  • Improve app performance, content recommendations, and traveller support
  • Send offers, updates, and launch alerts when you opt in
  • Comply with legal, regulatory, and risk-management requirements

Sharing & disclosures

  • Trusted suppliers such as hotels, airlines, transport partners, insurance providers, and payment gateways
  • Third parties in connection with a merger, acquisition, or sale of all or part of our business
  • Authorities or regulators when required by law or to protect our rights

Your rights

You can request access, correction, or deletion of your personal data. You can also opt out of marketing communications at any time. Email oyetoursandtravels@gmail.com to raise a request.

Security, retention & children

We follow standard security practices to protect your information. We retain data only as long as needed for the purposes outlined or as required by law. OTT is not intended for children under 13 (or the local minimum age). If you believe we collected data from a child, contact us and we will delete it.

Updates & contact

We may update this policy and will notify you via the app or email. For questions, contact Oye Trips & Travels, Mumbai, India, or write to oyetoursandtravels@gmail.com.

Terms & Conditions

Last updated: November 13, 2025

1. Acceptance

Using the OTT app means you accept these terms. If you disagree with any part, please uninstall or stop using the app.

2. Services

We enable booking of travel services (flights, stays, tours, activities). Features may change or pause without notice while we improve the experience.

3. Your account

Register with accurate information, keep your credentials secure, and tell us immediately about any unauthorised use. We may suspend or end access if terms are breached.

4. Bookings & payments

When you confirm a booking, your contract is with the service provider. Payments must follow the schedules shown. Cancellations and refunds follow the provider and OTT policies shared at checkout.

5. User conduct

Do not misuse the app, impersonate others, interfere with operations, or spam other users. Use OTT only for lawful, personal travel planning.

6. Intellectual property

All trademarks, content, designs, and software belong to OTT or its licensors. You receive a limited, personal, non-transferable licence to use the app.

7. Disclaimers & liability

Services are provided “as-is”. We do not promise uninterrupted availability and are not liable for indirect losses beyond amounts you paid us in the past 12 months.

8. Indemnity

You agree to indemnify OTT for losses if you misuse the app or violate these terms.

9. Governing law

The laws of Maharashtra, India, govern these terms. Courts in Mumbai have exclusive jurisdiction over disputes.

10. Changes to terms

We may update these terms and will notify you in-app or by email. Continued use means you accept the updated version.

11. Severability

If any clause is invalid, the remaining clauses continue to apply.

Refunds are processed to the original payment method within 10–15 working days after confirmation.

Contact

Oye Trips and Travels

oyetoursandtravels@gmail.com